Understanding Company Structure – Departments, Directors, Managers and Chiefs

 

1. Introduction

What is an organizational structure?
An organizational structure is the way the organization handles its resources, employees, and assets. Every organization has a different structure, but the logic behind the structure is always the same.

The importance of company hierarchy is always on top. In Pakistan, people often think that in a company there are like machines and people are only physically working on them. It’s completely wrong! A company is a structure of multiple setups, thoughts, and idealism that people don’t understand. So it’s very important for every person to know what’s happening in an organization and how it works.

Also, how it affects career and business matters. A company is a collection of businesses and careers. The company is doing its business and the employees are giving value to that business—that’s the career. In this blog, we will discuss in detail the structure of an organization, so let’s get started:

2. Top-Level Management

There is a Top-Level Management in any successful organization, whose structure is as follows:

The Chief Executive Officer (CEO) is the person who is either the founder or only CEO.

What’s the difference?
If a CEO built the company on his own work and capital, he is the CEO & Founder, meaning everything of the company is under him. He stays as long in the company as he wants, and he does what he wants. On the other hand, if the CEO is appointed in a company founded by another person or organization, then he has limited access. He will not remain CEO until the founders want him to stay.

👉 The CEO is the largest top-level management person of an organization.

The CEO is not the only chief in an organization. There are other chiefs (4 to 5) that work under the CEO, as the CEO is their manager in this regard. These chiefs are:

  • Chief Finance Officer (CFO)
  • Chief Technical Officer (CTO)
  • Chief Regulatory Officer (CRO)
  • Chief HR Officer (CHRO)

Each chief has their related departments except the CEO, as he is above all. Each below-CEO chief has almost 5 to 10 departments working under them.

  • CFO (Chief Financial Officer): All finance-related departments work under this chief (Finance, Procurement, Sales & Distribution, Marketing, etc.).
  • CTO (Chief Technical Officer): All technical departments work under this chief, such as Engineering departments NOMC, NC, and other engineering facilities.
  • CRO (Chief Regulatory Officer): Works for maintenance and regular affairs. Administration, Legal, Regulatory, and IT departments work under him. He is responsible for daily affairs of the company, including all legal, admin, and IT-related work.
  • CHRO (Chief HR Officer): Related to human resources, working for employee progress, growth, and overall betterment.

This is the Top-Level Management structure of an organization. Hope you are enjoying the blog and have not left until now, as it may seem boring, but it’s something every person needs to know to build an organization with an idea.

3. Middle Management & Departments

Now we are talking about middle management, the workers that work under departments.

Directors are the heads of their departments. Every department in an organization has its own director, written as HOD (Head of Department). He is responsible for all the work progress of his department. For example, the Finance Department must have a Director of Finance.

👉 The Chiefs are the managers of Directors.

All directors report everything about their department’s progress and work to the chiefs. Directors check their workers’ efficiency, progress, and overall performance.

Each director has a Deputy Director, the right hand of the director. He works above the department workers and reports to the director. He helps the director, collects reports from teams, and shares them upward.

After these, every department has teams working on different tasks.

For example, the Administration Department (responsible for company maintenance) has teams like:

  • Facility Team – maintains company temperature, furniture, electricals, etc.
  • Fleet Team – maintains company transport, cars, travel, etc.
  • Hospitality Team – maintains food for employees, stationery tasks, etc.
  • Budgeting Team – calculates the maintenance budgets for employees.

👉 Every team has a Manager!

The members in a team report to the manager. The manager leads his team, motivates workers, and assigns tasks.

  • Deputy Directors & Directors are managers of Team Managers.
  • Team Managers are managers of employees in a team.

Every team has: Officers → Senior Officers → Executives → Senior Executives.
All employees give reports to their managers.

👉 Hope you understand the levels of employees and their structure. If you have any questions, feel free to comment!

4. Structure of Departments

Every organization has multiple departments as per its size and number of employees.

We already talked about the Admin Department in Point 3. You can reread that after this section.

Departments in a company include: Finance, Procurement, Admin, IT, NOMC, NC, Legal, Regulatory, Marketing, HR, CAD, Security, and many more.

Here we’ll discuss only the bold and important ones:

  • Finance
  • Admin (already explained)
  • Security
  • Marketing
  • Legal

Finance Department – Responsible for all financial matters. It has its own teams (Director, Deputy Director, Managers). Sub-teams include Financial Planning, Fixed Assets, Budgeting. Finance provides budgets to other departments and reports results upward to the Director and CFO.

Marketing Department – Handles marketing of the organization to increase users, interest, and following. They create banners, run online/offline campaigns, and make the company famous.

Legal Department – Manages all legal affairs of the organization.

Security Department – Protects company property, employees, and assets.

👉 Every department works with a structure, and together they grow the company.

5. Entry-Level Employees

Entry-level employees work in teams within departments. They do tasks for the company on a fixed pay. These may be interns or fresh graduates.

With time, they can become Senior Officers → Executives → Senior Executives, based on performance and experience. Some people may directly join higher levels due to past experience.

Examples:

  • Finance hires ACCA, CA, BBA graduates.
  • NOMC, NC hire Electrical Engineers.
  • IT hires Computer Science grads, Software Engineers, IT professionals.
  • Legal hires Law graduates (LLB, etc.).

Some departments (Admin, Security, Regulatory) don’t focus much on degrees, they focus more on ability.

👉 Freshers can also join, but experience takes you higher.

Question for you:
“What’s your interest department to join and your degree?”

6. How Employees Are Connected?

Employees in an organization are connected through Microsoft Outlook.

Nowadays, every employee works on systems, and Outlook is the software that connects them.

👉 Outlook provides professional emails. For example, in Zong it looks like: ali@zong.com.pk.

Outlook features:

  • All employees listed in the address book (email, department, contact).
  • Easy to send mails to single or multiple employees.
  • Company announcements, job vacancies, IT updates, and marketing info.

Main features of Outlook:

  • Organize emails and focus on important ones.
  • Manage & share calendars for meetings.
  • Share cloud files with updated versions.
  • Stay connected on PC, Mac, or mobile.

💻 “Must try this on your PC!”

7. Basic Salaries of Levels

Every company pays salaries as per its ability. In Pakistan, especially in multinational companies, the basic salaries are:

  • Chiefs → above 10–20 lakhs
  • Directors → above 3–5 lakhs
  • Managers → above 2 lakhs
  • Executives → above 1 lakh
  • Employees → above 40–80 thousand

Conclusion

Finally, we can say that an organizational structure is not just a chart of chiefs, directors, managers, and employees—it’s the whole system of how a company runs. Every level has its own duties, powers, and salaries according to the company’s ability.

In Pakistan, especially in multinational companies, we see this clear hierarchy where chiefs earn in lakhs or crores, while employees get thousands. This system looks strict but actually it gives order, discipline, and flow in business.

👉 Without a proper structure, no company can grow because then roles, responsibilities, and salaries all become confused.